SiteQuestSiteQuest Help
Troubleshooting

Common Issues

Quick fixes for the most common problems.

macOSWindows

SiteQuest Won't Open

Try these steps in order:

  1. Check if SiteQuest is already running — look in your system tray (Windows) or menu bar (macOS)
  2. Restart your computer and try again
  3. Reinstall SiteQuest — download the latest version from the website

If the sidebar doesn't show up:

  • Press your toggle shortcut to bring it back (default Ctrl+Space on Windows; configurable on macOS — see Settings > Shortcuts)
  • Check your system tray — SiteQuest might be running but hidden
  • Right-click the SiteQuest icon in the tray and select Show Sidebar

SiteQuest handles link clicks differently depending on how you click:

ActionResult
Left-click a linkOpens inside SiteQuest sidebar
Middle-click (scroll wheel click) a linkOpens in your default system browser
Right-click a link → Open in SidebarForces the link to open inside SiteQuest

A link isn't responding at all?

  • Some sites block clicks in embedded contexts. Right-click the link and choose Open in Sidebar or Open in Browser.
  • If a site's navigation doesn't work inside SiteQuest, try enabling JavaScript for that site in Settings > Site Preferences.

Middle-clicking any link is the fastest way to pop it out into your regular browser while keeping your place in SiteQuest.

AI Not Responding

If the AI assistant isn't working:

  • Using Cloud AI? Check your internet connection and Pro subscription
  • Using Local AI? Make sure Ollama is running (http://localhost:11434)
  • Try switching AI providers in Settings > AI
  • Restart SiteQuest

Downloads Not Working

If downloads fail:

  • Check your storage space
  • Make sure your default download folder exists
  • Try a different site to rule out site-specific issues

Sync Not Working

If your data isn't syncing between devices:

  1. Sign out and sign back in
  2. Check your Pro subscription is active
  3. Ensure all devices are on the same account
  4. Wait a few minutes — sync can take a moment

App Feels Slow

  • Close tabs you're not using
  • Reduce the number of pinned tabs
  • Restart SiteQuest
  • Check your computer's memory usage

Still Stuck?

If none of these help, you can:

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