Question 1

Is there a free trial for Pro?

Accepted Answer

Yes, every new user gets a 14-day free trial of Pro. No credit card required.

Question 2

How does yearly billing work?

Accepted Answer

You save 20% compared to monthly billing and receive an extra month free.

Question 3

How do I cancel my subscription?

Accepted Answer

Go to your account page and follow the cancellation instructions. Your Pro features remain active until the end of the current billing period.

Question 4

What's Plus Lite?

Accepted Answer

Plus Lite is a temporary status earned through consistent daily streaks. It is not a paid tier — it is a reward for regular use that unlocks additional saved sites and features.

Question 5

Why is SiteQuest free?

Accepted Answer

Core browsing is free forever. Premium features like cloud sync, unlimited saved sites, and higher AI usage limits are available with Plus or Pro.

Question 6

Is the Free plan a trial?

Accepted Answer

No. The Free plan is free forever with no time limit.

Question 7

Can I get Pro without AI?

Accepted Answer

Yes. You can toggle AI to local-only mode if you do not need cloud AI features, while keeping all other Pro benefits.

Question 8

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. Changes take effect immediately when you upgrade. When downgrading, your current plan continues until the end of the billing period.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards.

Question 10

What happens to my data if I cancel?

Accepted Answer

Your data is retained even after cancellation. You can choose to delete your data at any time through your account settings.

Question 11

Is my data secure?

Accepted Answer

Yes. We prioritize user privacy and security. Your data is encrypted and handled according to industry best practices. You also have full control to export or delete your data anytime.

Question 12

Do you offer refunds?

Accepted Answer

Refund policies may vary depending on your billing platform. Generally, refunds are not guaranteed, but you can contact support for assistance in special cases.

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